Opera property management system an evaluation report Assignment

Opera property management system an evaluation report - Assignment Example In the past few years information technology has brought a number of changes to almost all the industries. However, it has a serious impact on the hospitality industry. In fact, a large number of people from hospitality industry now consider that the implementation of latest and modern IT tools is necessary not simply to maintain and run hospitality-related functions but also to set up a bridge with potential customers. In this scenario, these varying IT trends in hotel industry force all kinds of hospitality firms to effectively take advantage of any innovative technology that can offer their firm’s substantial excellence in forms of superior customer satisfaction and employee competence. Up till now a large number of researches and studies have been carried out by various researchers to find out the positive effects of IT tools and systems on the hospitality industry. For instance, carried out a research in order to determine the impact of information technology supported sy stems in Australia, which demonstrated that the implementation of information and management systems can play a significant role in increasing the capability of hospitality industries.... The selection of a property management system heavily depends on the nature and size of the hospitality firm. This paper presents a critical review of an information system that is particularly designed for managing and dealing with property related operations. In this paper I am going to review a modern property management system known as Opera Property Management System. This paper will discuss different aspects of Opera Property Management System. Property Management System Before going into the depth of this property management system there is need to understand the importance of using these IT systems in the hospitality industry. As Opera Property Management System focuses on Wi-Fi usage so we will also discuss the use of Wi-Fi technology in the hospitality industry. In their research, (Pandey, 2010) discuss the importance of information technology for the hospitality industry. According to their viewpoint from dealing with guests and customers and developing and presenting food menus to keeping track of their employees, IT tools and systems have not only completely changed but also restructured the way the hospitality firms carry out their tasks in this information technology based era. In fact, the hospitality sector for all time thrash about to find out more ground-breaking tools and applications with the passage of time as they make changes to the format of the hotel and restaurant business (Pandey, 2010). In addition, a large number of researches and studies have concluded that IT tools and applications have turned out to be a key driver of economical growth for the hospitality industry in the past few years. In this scenario, extensive availability of easy to use and state-of-the-art tools and software applications for